Policy

Lost or Stolen Packages

Once your is on the way, the shipping carrier takes over the delivery process. Because of this, we're not able to take responsibility for lost or stolen packages.

If your tracking number shows "delivered" but you can't find your package, we recommend reaching out to the shipping company directly - they'll be able to look into it and help you get answers as quickly as possible. 

We know how frustrating this can be, and we're always here to guide if you need help finding the right contact information.